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admin2026-02-25 12:36:112026-02-25 12:36:112026 Feefo Platinum Trusted Service AwardWhen will I receive my renewal invitation?
You’ll receive your renewal invitation by post or email 21 days before your current cover ends. Once you’re happy with the cover outlines, you can easily renew your insurance over the phone by calling our renewals priority line 01604 946 682, or you can renew online by clicking here.
When will I receive my renewal documents?
You will receive your new insurance documents within a couple of days of renewing your policy by post, alternatively if you renew online, you will receive your Holiday Home Insurance documents via email within a couple of minutes of renewing.
How can I change the cover before I renew my policy?
If you would like to add, remove or alter any cover before renewing your policy, just give our Customer Services Team a call on 01604 946 682, and they will be happy to help.
Can I renew my policy by Bank Transfer?
We are happy to receive your renewal premium via BACS transfer. Please use your policy/client reference number as the unique reference to help us identify your policy.
Company Name: Assist Insurance Services Limited
Account Number: 41179073
Sort Code: 05-06-33
Reference: Your Policy Reference or Client Reference Number
Please take care to use the correct reference to avoid a delay in renewing your policy. Once payment has been received you will then receive confirmation by email or post.
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