2024 Feefo Platinum Trusted Service Award Winners

At My Holiday Home Insurance we are very proud of our relationship with our customers. As a family-run business, providing specialist insurance for holiday home owners for the past 19 years, we have made it our job to listen and respond to you. Because of your feedback, we have been better able to tailor our policies and service to meet your needs.

So, we are very pleased to say that our commitment to delivering a great service has been recognised once again. We have been awarded the 2024 Feefo Platinum Trusted Service Award for the fifth year in a row!

Feefo established the Trusted Service Awards in 2010 to recognise brands that receive exceptional feedback from their customers. The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from verified real customers.

The Platinum Trusted Service Award is awarded only to companies that have achieved the Feefo Gold standard for three consecutive years or more. The Platinum award is the ultimate accolade and recognises businesses that continue to deliver exceptional customer service year after year and My Holiday Home Insurance have received the Platinum award now for five consecutive years.

Here are just a few examples of the great 5 Star Feefo reviews we have received, which have led to this latest award:

“A pleasure to deal with. Always polite and helpful when I speak to them. Good clear information.“  Mr & Mrs C, Berkshire

“Great customer service from the first call. James was the reason we chose to buy this insurance, he was so helpful and friendly, and as first-time caravan owners who had no idea about insurance and he made it so easy for us. You can’t put a price on that can you.” Mr & Mrs P, East Yorkshire

“Excellent Service. Excellent personal and professional service…The plan is competitively priced and very well explained.” Mr & Mrs F, Scotland

“Know their onions. Associates always extremely helpful/knowledgeable offering advice if requested but never pressurise you into buying. They always try to get the customer the best value policy for there needs. Have recommended them to others on several occasions.” Mr & Mrs L, Warwickshire

“Excellent service. Staff are Very helpful. I have a few questions about my policy and the staff sorted it out very quickly. I have already recommended a friend.” Mr & Mrs W, Manchester

You can read more Feefo reviews for My Holiday Home Insurance here

In that light, we would like to take the opportunity to thank you, our customers, for such a great response. We look forward to hearing more from you.

We would also like to remind you, in this moment of celebration, that all your feedback is appreciated, as it helps us to improve our service.

Please note that all insurance cover is subject to acceptance of terms and conditions.

This is a marketing article from My Holiday Home Insurance, a specialist provider of insurance for holiday lodges, holiday homesleisure homes holiday chalets and static caravans. Our team of experienced advisers are always happy to help, so for more information call our Northampton office on freephone 0800 988 0890.

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Published – 16/01/24