This month, My Holiday Home Insurance won the 2020 Feefo Gold Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
My Holiday Home Insurance is proud to report that we have been awarded a Feefo Gold Trusted Service Award 2019 in recognition for the excellent customer service we provide to our insurance policyholders.
My Holiday Home Insurance have been providing specialist leisure insurance cover for holiday home and lodge owners for the past 13 years. We’re one of the UK’s leading providers of holiday home insurance, providing you with a personal service that comes with total peace of mind. We are a family-run business and believe in traditional values where customer service lies at the heart of everything we do. Every member of our team is dedicated to excellent customer service and providing each customer with the very best customer experience, from the moment you first ask for a quote, through to renewal.
The Feefo Gold Service award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Those that meet the high standard, (based on the number of reviews they have collected, and their average rating), receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As
all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. My Holiday Home Insurance met the criteria of collecting over the required number of reviews between January 1st 2018 and December 31st 2018, with a Feefo service rating of between 4.5 and 5.0.
Steve Leech, Director at My Holiday Home Insurance commented: “We are delighted to receive this award from Feefo. As a specialist insurer in the leisure industry, we ensure that we provide comprehensive cover with the flexibility to meet individual needs. We’re committed to delivering outstanding service in order to provide great experiences to all of our customers, who are the most important judges of what we do and this award recognises that achievement. We understand how important it is for us to listen, understand and respond to all our customers and this is reflected by our ratings on Feefo.”
Congratulating My Holiday Home Insurance on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”
To be recognised by Feefo for the service we provide to our customers is outstanding and this award is a true reflection of our commitment to customer service. We are absolutely delighted with the Feefo awards and we would love to help you save money on your holiday home insurance renewal, while providing you with excellent customer service. Speak to one of our specialists today by calling 0800 988 0890.
My Holiday Home Insurance
Assist Insurance Services Ltd
Newport Pagnell Road West,
Northampton NN4 7JJ
01604 946 787
01604 946 682
0344 856 3810